Terms of service

Last Updated: July 7th, 2026

Welcome to Elite Bird Nest. By accessing our website or placing an order, you agree to be bound by the following Terms of Service. Please read them carefully before using our website.

1. General

By using this website, you confirm that you are at least the age of majority in your jurisdiction or have obtained consent from a parent or legal guardian.

We reserve the right to update, modify, or replace these Terms of Service at any time without prior notice. Changes will take effect immediately upon being published on this website.

2. Products & Availability

We strive to ensure all product descriptions, images, and pricing are accurate. However, we do not warrant that all information is error-free and reserve the right to correct any inaccuracies without prior notice.

Product availability is subject to stock on hand.

3. Pricing & Payment

All prices are listed in Ringgit Malaysia (RM) unless otherwise stated.

Payment must be completed and successfully verified before an order is processed.

4. Order Acceptance

Once an order is placed, you will receive an order confirmation email. This confirmation does not guarantee acceptance of your order.

We reserve the right to refuse, cancel, or limit any order at our sole discretion, including but not limited to cases involving pricing errors, suspected fraudulent activity, or product unavailability.

5. Shipping

Orders are typically processed within 1–2 business days.

Delivery times are estimates only and may vary depending on your location and the courier service. We are not responsible for delays caused by third-party courier providers or circumstances beyond our reasonable control.

Please ensure your shipping information is accurate before placing your order.

6. Returns, Refunds & Exchanges

All sales are final.

We do not accept cancellations, returns, refunds, or exchanges for change of mind once an order has been confirmed.

If you receive a damaged, defective, or incorrect item, please contact our customer service within 48 hours of receiving your order. All claims will be reviewed individually, and we reserve the right to determine the appropriate resolution.

7. Limitation of Liability

To the fullest extent permitted by law, Elite Bird Nest shall not be liable for any indirect, incidental, special, or consequential damages arising from the use of our products or website.

Nothing in these Terms excludes or limits any rights or remedies that cannot legally be excluded under applicable consumer protection laws.

8. Intellectual Property

All content on this website, including but not limited to text, images, logos, product photography, graphics, and designs, is the property of Elite Bird Nest and may not be copied, reproduced, distributed, or used without our prior written permission.